Tips and questions to think about for people thinking about buying a surfboard shaping machine.

Tips

  • Do your diligence.

Questions:
  • How well do the boards come off the machine?
  • How much time is required in the finishing bay?
  • How many boards can the machine do in an hour?
  • Can the machine be run overtime, say 18 hours in a day or more, if needed?
  • To whom do I speak with if the machine needs maintaince? The person who designed and built it? What about if the controller needs help, is that in house or a 3rd party vendor?
  • How much experience do the designers of the system have?
  • How easy is the software to learn?
  • Software and hardware integration: How closely does the software team with the machine design team?
  • Price? Bang for the buck?
  • Who actually builds the machines in case the manufacturer needs to be contacted?
  • Who actually builds the controllers?
  • Can the machine do large boards, like stand up paddleboards?
  • Is the system actively being improved?
  • How easy is it to load a 6'6" blank and then load a 8'6" blank?
  • Can the machine cut other types of materials? Balsa? EPS? etc.
  • How easy it is to train someone to run the machine?
  • When running a cutting service, do the customers have easy access to the design software?
  • How much does it cost them?
  • What is the level of customer service that will be received?